Administrator
The Administrator is above the System Manager and has all the rights and permissions for an CERP account.
A System Manager also has permissions to most items in the system, but the Administrator has unrestricted access.
For cloud-hosted accounts, upgrades are managed from the backend. We reserve admin login credentials with us so that we can upgrade all the customer's CERP accounts from the backend.
Since on a single server, we may host many customer's CERP accounts, as a security measure, we cannot share the credentials for administrator account with any cloud-hosted user.
For self-hosted on-premises accounts, the admin credentials are with the account user.